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Privacy

Privacy Policy

HelloBonjour is built for appointment-based businesses that need to manage bookings, customer records, communications, payments, and team operations in one bilingual workspace.

Last updated April 2026

Information we process

We process account information, business profile details, staff details, customer booking information, appointment history, intake responses, operational notes, payment status, and support communications when you or your customers use HelloBonjour.

How we use information

We use information to provide the platform, run booking and dashboard workflows, send appointment communications, support payment and subscription operations, protect the service, troubleshoot issues, and improve product reliability.

Customer and appointment data

Businesses are responsible for the customer data they collect through HelloBonjour. We process that data on behalf of the business and limit access to what is needed to operate and support the service.

Retention and requests

We keep information only as long as needed for the service, legal requirements, security, and legitimate business operations. Customers should contact the business they booked with for appointment record requests. Account owners can contact us for platform privacy requests.

Contact

For privacy questions, contact privacy@hellobonjour.app.